Medical Center for Joint Restoration and Regenerative Medicine DBA Indiana Medical Center (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy explains how we collect, use, protect, and safeguard your information when you visit our website, complete a form, schedule an appointment, or communicate with us via phone or text message.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name

Phone number

Email address

Appointment or inquiry details

Health-related information you choose to provide through forms

Communication preferences

We may also collect limited technical information such as browser type, device type, and website interaction data for operational and security purposes.

How We Use Your Information

Your information is used solely to support your relationship with Indiana Med Center, including:

Responding to inquiries

Scheduling and managing appointments

Providing requested services

Sending appointment reminders and service-related communications

Improving our website and services

Complying with legal and regulatory requirements

Mobile Information & Text Messaging Compliance (Required Disclosure)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent are used only to deliver the messaging services you have requested. These data elements are not used for marketing purposes outside of Indiana Med Center.

Text Message Communications

If you opt in to receive text messages from Indiana Med Center, we may send messages related to:

Appointment confirmations and reminders

Follow-up communications

Service-related notifications

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

Information Handling & Protection

We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, or disclosure. Access to information is limited to authorized personnel who require it to perform their job functions.

How We Handle Information (Compliance Disclosure)

If our policy references situations where information may be used to support operations or services, the following applies:

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

These service providers are used solely to enable communication delivery and operational functionality.

Cookies & Website Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze site usage, and maintain website functionality. You may adjust your browser settings to disable cookies, though this may affect site performance.

Your Privacy Choices

You may:

Request access to your information

Request corrections to inaccurate information

Opt out of communications at any time

To make a request, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Phone: +1 812-822-1516
Email: [email protected]